The concept of result is a generalization of the concept of product.  Other types of results are services, by-products, and interim results that are produced in the course of business activity.

Figure 5

Results are produced by processes (generally major products and services, as well as incidental by-products) and by functions (generally interim types of results).  A result is generally produced on behalf of a recipient type of role, that expects to receive the result.  Results are composed of resources that have been transformed by processes and functions.  They may, in turn, become resources, to be consumed by other processes.  Results are transmitted via flows, and may be stored or located in specific locations before being received by their intended recipients.