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Decision architecture

Enterprises encounter steady streams of decisions in the course of doing business.  These range from simple front-line decisions with customers or clients to complex and far-ranging strategic decisions, such as a corporate merger or acquisition. The key here is that reduction of uncertainty in the decision-making process depends on the information that reduces uncertainty to the level where a decision can be made with confidence.

Elements:

  • Decision
  • role-player
  • institution
  • domain element
  • information
Purpose:
 
The purpose of a decision architecture is to create a key linkage point on the one hand between business processes on the one hand, and data structures and flows, on the other.  This builds on the assumption that most, if not all, enterprise data is a concern for making informed decisions.
  • Descriptive - This is primarily descriptive
  • Prescriptive - Some consultants aim to improve the decision-making faculty.
  • Predictive - Analysis of decision-making style and patterns can provide insight into how an enterprise is likely to respond to given situations