Business Outcome

The concept of a business outcome can be seen as a generalization of the concept of product.  Other types of outcomes are services, byproducts, and interim outcomes that are produced in the course of business activity.

A business outcome is mandated by a commitment and exists to fulfill some purpose.  It is produced by business behavior and consumes resources in the process.  The recursive relationship states that an outcome can be composed of outcomes (as products are bundled into higher level products, for instance).

From an architectural view we are concerned with outcomes such as products and services because these are often exactly what information systems are built to support.  In terms of structuring work and forming a conceptual architecture of the IT system, the variations in product lines and other outcomes of business processes are very strong differentiators.